Lawsuit claims woman's death stemmed from Disneyland fall off Jungle Cruise

The guns are back on the Jungle Cruise. And the famous teacups are spinning again. In what seems to be a role–reversing position on political correctness, park officials say they are returning the magic to Disneyland, which next year celebrates its 5 (Don Kelsen/Los Angeles Times via Getty Images)

A lawsuit claims Disneyland employees snickered at a disabled woman struggling to get off a Jungle Cruise boat before she fell and broke a leg, leading to her death from an infection five months later.

The lawsuit was filed in federal court in November by the family of Joanne Aguilar, 66, of Ventura, California, against the Walt Disney Company, its theme park division and Disneyland, the Southern California News Group reported this week.

In a response filed with the court Dec. 29, Disney denied the allegations and said it is seeking a jury trial, the news group reported.

Anaheim, CA - July 09: Passengers ride the Jungle Cruise ride at Adventureland, Disneyland in Anaheim, CA, on Friday, July 9, 2021. The official reopening of Jungle Cruise will be on July 16, 2021, with new adventures, an expanded storyline and more humor as skippers take guests on a tongue-in-cheek journey along some of the most remote rivers around the world at Disneyland. Whats new: The expanded backstory centers around Alberta Falls, the granddaughter of the world-renowned Dr. Albert Falls, who is now proprietor of the Jungle Navigation Company Ltd. New scenes include: A safari of explorers from around the world finds itself up a tree after the journey goes awry. Chimpanzees have taken over the expeditions wrecked boat. A Lost & Found location has turned into a Gift Shop run by Albertas longtime friend, Trader Sam. (Allen J. Schaben / Los Angeles Times via Getty Images)

Passengers ride the Jungle Cruise ride at Adventureland, Disneyland in Anaheim, CA, on Friday, July 9, 2021. The official reopening of Jungle Cruise will be on July 16, 2021, with new adventures, an expanded storyline and more humor as skippers take (Allen J. Schaben / Los Angeles Times via Getty Images)

According to the lawsuit, Aguilar went to Disneyland on Aug. 22, 2021, with her adult daughters Andrea Mallul and Zenobia Hernandez.

The lawsuit says Disneyland employees at the Jungle Cruise ride told the family a wheelchair-accessible boat was unavailable and Aguilar opted to board with the assistance of her daughters.

At the end of the ride, employees "placed small unsecured blocks on top of the existing steps inside the boat to reduce the height of each step" and the daughters attempted to help Aguilar get out of the boat, the lawsuit says.

Anaheim, CA - July 09: Riders pass through the backside of water at Schweitzer Falls during the Jungle Cruise ride at Adventureland, Disneyland in Anaheim, CA, on Friday, July 9, 2021. The official reopening of Jungle Cruise will be on July 16, 2021, with new adventures, an expanded storyline and more humor as skippers take guests on a tongue-in-cheek journey along some of the most remote rivers around the world at Disneyland. Whats new: The expanded backstory centers around Alberta Falls, the granddaughter of the world-renowned Dr. Albert Falls, who is now proprietor of the Jungle Navigation Company Ltd. New scenes include: A safari of explorers from around the world finds itself up a tree after the journey goes awry. Chimpanzees have taken over the expeditions wrecked boat. A Lost & Found location has turned into a Gift Shop run by Albertas longtime friend, Trader Sam. (Allen J. Schaben / Los Angeles Times via Getty Images)

Riders pass through the backside of water at Schweitzer Falls during the Jungle Cruise ride at Adventureland, Disneyland in Anaheim, CA, on Friday, July 9, 2021. The official reopening of Jungle Cruise will be on July 16, 2021, with new adventures, a (Allen J. Schaben / Los Angeles Times via Getty Images)

It claims that employees did not assist but snickered and giggled as they watched Aguilar struggle before she lost her balance on the blocks, fell backward and fractured the femur in her right leg.

Aguilar had surgery at a local hospital where she spent 10 days before moving to a rehabilitation center. According to the lawsuit, she spent five months at the center, got an infection, went into septic shock and died on Jan. 29, 2022.

The lawsuit claims wrongful death and violation of the Americans with Disabilities Act. It seeks monetary damages for pain, mental suffering, humiliation, medical costs and funeral expenses.

Anaheim, CA - July 09: Jungle Cruise in Adventureland inside Disneyland in Anaheim, CA, on Friday, July 9, 2021. The ride was changed to remove negative depictions of native people and instead of sending guests through unrelated scenes in the jungle, the attraction will now operate with a fully formed story connecting each vignette. (Photo by Jeff Gritchen/MediaNews Group/Orange County Register via Getty Images)

Jungle Cruise in Adventureland inside Disneyland in Anaheim, CA, on Friday, July 9, 2021. The ride was changed to remove negative depictions of native people and instead of sending guests through unrelated scenes in the jungle, the attraction will n (Photo by Jeff Gritchen/MediaNews Group/Orange County Register via Getty Images)

The case was assigned this month to U.S. District Judge Cormac Carney at the Santa Ana courthouse.

Assoicated Press wire services helped contribute to this report.

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