Customer service, web development and other hot careers in 2018
NEW YORK (FOX5NY.COM) - Some of the hottest jobs in 2017 were administrative professionals, project coordinators, and customer service representatives—and you're going to see a big demand for them in 2018, too.
District president Dawn Fay of Robert Half, a staffing agency, is expecting even more of those openings this year. She sees the demand for skilled talent continuing. Dawn says the job market has stayed very strong. With unemployment at 4.1 percent (the lowest since 2000), job candidates are in the driver's seat.
The passage of the new tax bill is also creating new opportunities. Dawn says that whether we file our corporate and individual taxes on a postcard now or not, changes in tax law are making tax professionals more valuable than ever. Tax experts to interpret the new laws and make sure tax filings are correct will be in big demand.
Across the board, all of these jobs pay well. Dawn says the average annual salary for executive assistants is in the mid $70,000s and senior accountants make an average salary of over $100,000.
Ryan Sutton, a district president of Robert Half Technology, also sees increased demand on the technology side of things throughout 2018. Ryan says that being in tech is still great. And if anything, this is the time to get more people in tech.
Many chief information officers are expected to hire this year in New York in all areas of technology. Ryan says software engineers and developers are still the hottest skills and titles. Front-end web development is also really hot.
On the creative side, that hybrid of UI/UX (user interface and user experience) skills—where you're trying to get people from the creative world to have more functional interaction on the internet—is also in high demand.
Cloud computing and security also remain red-hot skills in 2018, Ryan says. These are also well-paying jobs, with average salaries in the strong six-figure range.
So if you're looking for a career change or are out of work, 2018 might just be your year. Dawn says Robert Half doesn't have a crystal ball and can't be 100 percent sure, but all signs indicate that this will be another strong year for jobs.